As a new in-house client handled by our association management company, the Certified Dental Assistants of British Columbia (CDABC) came to us with an out-of-date website that poorly represented the association’s vibrant and active member base. They needed a fresh look, accompanied by a database that could provide complex functions for 1,000 members.
In March 2014, we launched a completely new CDABC website as part of the association’s appearance at the Pacific Dental Conference. For their website, an energized look was created that appealed to the association’s mostly female membership, and incorporated a helpdesk and FAQ allowing members to find answers to their questions more quickly and effectively than ever before. The new site allows for easy online course registration, CE credit tracking, product purchase and membership management. Furthermore, the intuitive site has resulted in a noticeable reduction in the query calls and emails received by CDABC office staff.